Shipping Protection & Tipping Policy

We are committed to delivering a seamless and flexible shopping journey. To help you customize your checkout experience, we offer optional extras designed to protect your package or support our team.

1. Fully Optional Features

Both Shipping Protection and Gratuity (Tips) are 100% voluntary. These additions are never automatically charged and will only apply if you explicitly select them at checkout.

  • Package Safeguard: An optional service that insures your delivery against unexpected transit damage, loss, or theft.

  • Staff Tip: A simple gesture to express appreciation directly to our fulfillment packers and support representatives.

2. Protection Terms & Coverage

Selecting Shipping Protection ensures your delivery is covered from our warehouse to your doorstep. To review specific inclusions, limitations, and claim procedures, please visit our https://barkboundary.com/products/shipping-protection.

3. Hassle-Free Refunds & Cancellation

Your peace of mind is our priority. If you added a tip or coverage by accident, or simply changed your mind after placing the order, we guarantee a full refund for those specific amounts—no questions asked.

  • Prompt Processing: We fulfill refund requests immediately, even if your parcel has already departed our facility.

  • Checkout Correction: Accidental selections are completely reimbursable upon request.

4. Need Assistance? Get in Touch

To request a refund for these extras or if you have any questions regarding your purchase, please connect with us:

  • Phone / SMS / Text: 1 (424) 419-1614

  • Email: support@barkboundary.com

Our customer care team is available to handle your request swiftly and ensure a worry-free experience.